Privacy Policy
Protecting your data is very important to us, so we process it on the basis of all legal requirements.
Here, we would like to explain the most important aspects of data processing within the framework of our website:
By entering your personal data in and submitting our enquiry or contact form, you agree until revocation that your data will be stored in our hotel database and processed for the purpose of sending you your offer. Please make sure not to enter any sensitive data in the comments field, if possible.
The online booking solution of our website is operated by our long-term partner Seekda - Kognitiv Global Corporation (with company headquarters in Austria (Seekda) and Toronto, Ontario, Canada (Kognitiv Global Corporation)). Please find our partner's privacy policy here:
In order to constantly improve the information offered on our website, we, like many other websites, use features from the web analysis tool Google Analytics by Google Inc. (USA).
The following data is collected: Operating system, browser type, your IP address, time, date, country, pages visited on our website (incl. entry & exit page) and duration of access. Google Inc. obliges to comply with the Privacy Shield agreement.
The above data is also automatically collected by our web server's Linux system, which is located in the EU, and is used by us for error analysis in the event of a technical malfunction. We do not use this data to identify individual visitors. Every visitor to our website agrees to the logging of the above indicated data.
We use cookies on our website, which we require for the smooth operation of various technical functions of our homepage, such as our booking solution, Google Analytics, Google Maps … . All information generated by the cookies is transferred to a server of the respective provider (e.g. in the case of Google Analytics, data is transferred to Google in the USA) and processed there.
If you make the appropriate settings in your browser, you can prevent cookies from being stored. However, we would like to point out that some of the functions offered on our website will be available to you only to a limited extent or not at all.
To redeem the prize of our review prize competition, prior consultation with the hotel is required. The time and date of the stay is to be clarified with the hotel management depending on free room availability/opening hours of the hotel. Cash redemption is not possible. The right of appeal is excluded.
Our website also gives you the opportunity to subscribe to our hotel newsletter. For this purpose, your name and email address will be stored and processed by third parties (our advertising agency and its data processor (newsletter system)) in order to create and send the newsletter.
After you have completed the newsletter registration on our website, you will receive an e-mail with a confirmation link. You will only be able to receive our newsletter once you have clicked this confirmation link.
You can cancel your newsletter subscription at any time. To do so, simply click on the respective link in the footer of the newsletter.
Should you wish to assert your right to deletion, restriction, information, correction and/or revocation, you are welcome to contact us at any time.
You can reach us using the following contact details:
Contact: Sebastian Rödlach
- Phone 0043 5214 6304 or via
- email: hotel@karwendel.com.
We do not assume any liability for linked websites. The present privacy policy does not apply to the linked websites.
5.8 out of 6 suns
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